The customer agrees to the terms and conditions of the ThunderPlus, once a reservation is made. This includes those policies related to cancellations and refunds.
Customer can book Instant EV Charging slots for charging their Electric Vehicles by using ThunderPlus Application.
A Customer can cancel the charging session anytime.
No extra Fee for rescheduling the booking.
If a booking cancellation is done by Thunderplus Admin in case Charge Point/Charging Station is under maintenance or Out of Service, No Cancellation Fee will be charged and paid amount shall be refunded according to charging time.
Thunderplus will process the cancellation request from the customer as per the cancellation/refund policy. The balance amount will be refunded to the original mode of payment in the next 3-5 working days.
If you have any questions regarding our Cancellation and Refund policy,
Please contact us:
Phone No: 7337555237